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Surge AI

Data major with off-the-shelf enterprise RL environments (EnterpriseBench)

Data majorApp replicasTool useCoding and SWEDomain experts

Surge’s EnterpriseBench suite includes CoreCraft, a customer-support world with 2,500+ entities and 23 tools; in its paper, one epoch of GRPO raised GLM 4.6 from 25.4% to 36.8% on held-out tasks. It has open-sourced the DAYJOB, HANDBOOK.md and GDP.xlsx harnesses under Apache-2.0 while keeping full task sets proprietary. Epoch AI names it among data providers now selling RL environments.

Best for: Enterprise customer-support and policy environments with a published training result

No outside funding disclosed (bootstrapped)

  • – Bespoke builds
  • – Platform or hub
  • ✓ Open source
  • – Publishes prices
Visit Surge AI

Facts checked November 9, 2026 against the sources listed below. Surge AI does not pay to appear here.

1 Legal nameSurge Labs Inc.
2 HeadquartersSan Francisco, CA
3 Founded2020
4 TeamSources conflict (about 110 to 250)
5 DeliveryCatalog licensing, Open source
6 ExclusivityNot disclosed
7 Customers and partnersNot disclosed
8 Published pricesNot disclosed

Worth knowing before you sign

  • Pending misclassification class action against its DataAnnotation arm (filed May 2025)
  • Anthropic’s system card says it could not reproduce Surge’s GDP.pdf numbers (per rl-list)
  • No public SOC 2 or trust page found
  • Training results are vendor-run

Go to Surge AI's site

Sources

  1. EnterpriseBench paper (arXiv)
  2. Surge blog: RL environments
  3. Surge homepage
  4. rl-list profile
  5. Bloomberg: funding talks
  6. Reuters via TipRanks: raise talks
  7. Bloomberg Law: misclassification suit
  8. Epoch AI: RL environments FAQ
  9. pavlovslist directory

Work at Surge AI? Send corrections with a source to editors@toprlenvironments.com. We fix verified errors within five business days.

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